We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. All pre-orders are non-refundable until after you receive the product.
To be eligible for a return, your item must be in the same, new condition that you received it.
We are not responsible for return shipping costs and it is your responsibility to return it to us undamaged, along with an undamaged package. Original shipping fees and associated costs will not be refunded.
We reserve the right to charge a 15% restocking fee for all return shipments.
To start a return, you can contact us at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.